Flying into the Future with Passkeys: Air New Zealand’s learnings and insights

October 17, 2023


Session Details

Air New Zealand, with its customer first culture, has once again proven its dedication to innovation, becoming one of the first airlines globally to adopt and implement passkeys. The adoption passkeys marks a significant step in revolutionizing the aviation industry’s approach to secure customer accounts, but more importantly a big leap in Air New Zealand’s goals in being a world leading digital airline. This presentation will provide an illuminative dive into the outcomes achieved and insights gained 2 months into an on going rollout of passkeys to Air New Zealand’s diverse and significant customer base.