Building a world class authentication program for your customers can be a timely and frustrating experience. Cyber criminals lurk around every corner to pounce upon any mistake, internal stakeholders insist on zero impact to internal metrics and customers demand solutions that protect them but are also easy to use. The threat to consumers and institutions is real and bold action is required to stay ahead of emerging fraud trends.
Attendees to this session will hear how to incorporate strong security, fused with beautiful customer experience, into an authentication program that substantially reduces profile takeovers and increases authentication throughput by applying the principals of multifactor authentication for ALL customers across ALL channels for ALL transactions. Additionally, attendees will hear how to challenge the myth of the customer experience apocalypse that so often is associated with strong authentication.