Matthew Nunn, Citi’s Director, Secure Authentication Architecture & Technology Engineering, will talk about the move to passwordless globally using FIDO and other technologies. He’ll talk about the essentials which include security, scale, resilience, features, and architecture. He will discuss the use of FIDO for both primary and secondary authentication, using FIDO to migrate away from SMS OTP, out of wallet questions, and both hardware and software tokens. Matt will discuss the economics behind their build vs. buy decision, and how they are solving for account recovery, user binding, FIDO portability across channels, and unique anti-fraud use cases for FIDO.
This session is a must-attend for those responsible for a modern digital experience where customer trust is essential for the business.